Welcome to the Comcast COAM Testing Program

In partnership with Comcast, Kyrio has been selected to help you achieve your Comcast COAM Certification.  With over 20 years of experience in one of the largest connected-device ecosystems in the world, Kyrio’s comprehensive knowledge ensures device and service interoperability and has delivered millions of reliable products.  

Just follow these steps to get your devices Comcast COAM Certified:

1.  Start the Certification Process for your COAM Modem
    • Complete an application on the Comcast Vendor Portal
      • COAMSUB for Full Certification 
      • COAMMAINT for Maintenance Releases
    • Complete the application in Kyrio’s Product Submission Tool or (PST).
    • Please ship 10 CMs/Gateways and 2 console units to Kyrio at:
      Kyrio Testing Services
      Attn:  Lisa Warther  
      Comcast COAM Program
      858 Coal Creek Circle
      Louisville CO,  80027
      Phone:  +1 303 661 3181
2.  Kyrio Testing & Certification Steps
    • For Full Certification, Kyrio initiates the testing and provides a weekly progress update.
    • For Maintenance Submissions:
      • There will be a Change Impact Analysis (CIA) conducted between Kyrio and Comcast to determine the scope of testing prior to starting.  
      • After the impact analysis is complete, Kyrio will send you the invoice.
    • At completion of testing, Kyrio will send you and Comcast the test report and report any issues in Jira. 
    • Upon successfully completing Comcast COAM Testing, Comcast will complete the onboarding activities and add your device to “MyDeviceInfo”.

At Kyrio, we are honored to serve as your main point of contact throughout the device testing process. If you have any questions or need a PST log-in, please contact us at ComcastCOAM@kyrio.com.

Full Certification Testing

Device Type Certification Program Test Plan Fee
Cable Modem DOCSIS Cable Modem DOCSIS 3.0/3.1 + Security + Firmware Analysis $20,277
eDVA Cable Modem with support for voice (IMS) DOCSIS 3.0/3.1 + Security + Firmware Analysis + Voice $39,277
Gateway Cable Modem with integrated router and Wi-Fi DOCSIS 3.0/3.1 + Security + Firmware Analysis + Wi-Fi  $32,088
Gateway + eDVA Gateway with support for voice (IMS) DOCSIS 3.0/3.1 + Security + Firmware Analysis + Wi-Fi + Voice $51,088 

Maintenance Testing 

Definition

Test Plan

Fee

 DOCSIS 3.0

 D3.0 Test Plan-

Pricing includes Fix Verification from prior releases

 $5,425

 DOCSIS 3.1

D3.0 & D3.1

Test Plans (CIA) of Release will determine level of testing.  Fees are determined based on the Change Impact Analysis (CIA) with Comcast. If a full recertification is needed the fee is:  $12,277   

  $ 7,690 – $10,270

 Wireless Regression

 Full Retail Wireless Test Plan

$7,500

 Security Regression

Complete Security scan incl FW Analysis.  Required for main SoC code updates and/or Security related fixes

$8,000